Sofiaby Lobster Technologies
Join Waitlist
AI Sales Agent for African E-Commerce

YourBusinessDeservesaSalesAgentThatNeverSleeps

Sofia is an AI sales agent for African e-commerce businesses. She responds to your customers on WhatsApp and Instagram — instantly, 24/7 — so you never lose a sale to a slow reply again.

A
B
C

Join other Kenyan e-commerce sellers already on the waitlist

2:41
S

Sofia

Active now

Niaje, is the Suede Jacket still in stock in Large? And do you deliver to Kilimani?

2:41 AM

Poa sana! Yes, we have 2 left in Large. 🧥 We deliver to Kilimani for Ksh 300. Would you like me to reserve one and send the M-Pesa prompt?

2:41 AM✓✓

Yes please!

2:42 AM

Perfect. I've sent the M-Pesa STK push to your phone. Let me know once you've entered your PIN! 🎉

2:42 AM✓✓

M-Pesa PaymentSTK Sent

Suede Jacket (L)

Ksh 4,500 + Ksh 300 delivery

Message

The current reality

Sound familiar?

  • You wake up to 30 WhatsApp messages — and half those customers already bought elsewhere.

  • You're spending more time answering 'is this available?' than actually running your business.

  • Your Instagram DMs are a graveyard of unanswered inquiries.

  • You thought about hiring someone to handle messages — but the cost doesn't make sense yet.

  • Customers ask questions at midnight. You're asleep. The sale is gone by morning.

Your inbox, every morning

WA

Hello?? Anyone there?

11:47 PM
IG

Do you deliver to Kisumu?

11:52 PM
WA

Is this available in Blue?

12:03 AM
WA

Price?

12:18 AM
IG

Did you see my DM? 😭

12:41 AM
WA

Still there?? I need it today

1:09 AM
6 unreplied inquiries · potential revenue lost

You’re not losing customers because of your products.
You’re losing them because no one was there to answer.

The Solution

Meet Sofia — Your AI Sales Agent on WhatsApp & Instagram.

Sofia handles your customer conversations the way a great salesperson would — except she’s available 24/7, responds in seconds, and speaks English and Swahili.

Connect Sofia to your WhatsApp & Instagram.

Takes less than 10 minutes. No technical skills needed. Sofia learns your products and your brand voice from a simple setup process.

Sofia handles your customers — you focus on your business.

She answers product questions, sends prices and photos, handles objections, and guides buyers all the way to payment — including M-Pesa and pay-on-delivery.

More sales. Less stress. Zero missed conversations.

Every inquiry gets a response. Every lead gets followed up. When a conversation needs your personal touch, Sofia hands it over to you seamlessly.

What Sofia Does

Everything your sales conversations need.

Built for the Kenyan Market

English & Swahili. M-Pesa built in. Pay-on-delivery ready.

Sofia understands how Kenyan commerce actually works — not how a Silicon Valley engineer imagines it.

M-PESA

Payment Request

🇰🇪Safaricom

Pay to

Lobster Technologies · Ksh 2,500

Enter PIN to pay Lobster Technologies

Confirm Payment

Sells, Doesn’t Just Chat

Qualifies leads, handles objections, closes sales.

Sofia isn’t a FAQ bot. She guides every customer to payment.

Is this in stock?
Do you deliver to Kilimani?
Bei gani? 🇰🇪
Ksh 4,500 · Paid

Instant Response

Replies in seconds — day or night.

Still there? 👀

2:01 AM

Karibu! Yes, still in stock 🧥

2:01 AM

✓✓

Native Platforms

Lives where your customers already are.

WhatsApp
Instagram

Human Handoff

Sofia knows when to step back.

K
Taking over…

You Stay in Control

Every conversation tracked. Every lead followed up.

Live

0

Conversations handled

0%

Response rate

<0s

Avg response time

Ksh 0K

Revenue attributed

Early sellers

What early sellers are saying

I used to spend 4 hours a day on WhatsApp. Now Sofia handles 80% of my messages and I'm getting more sales, not fewer.

Amina W.

Fashion Seller · Nairobi 🇰🇪

Pilot customer

Private pilot · Limited spots

Be First. Join the Waitlist.

Sofia is in private pilot. We’re onboarding a small group of Kenyan e-commerce sellers to shape the product before public launch.

Waitlist members get

  • First access when we launch

  • Founding member pricing — locked in for life

  • Direct input into Sofia's features

  • 1-on-1 onboarding support from our team

Plans starting from Ksh 5,000/month — less than the cost of one week of part-time help.
Full pricing revealed at launch.

No spam. No commitments. Just early access to the tool built for your business.

FAQ

Questions you’re probably asking

Do I need to be technical to use Sofia?

Not at all. If you can use WhatsApp, you can set up Sofia. Our team walks you through everything — no developers, no technical skills required.

Will Sofia sound robotic to my customers?

No. Sofia is trained to sound natural and conversational — not like a chatbot. She can match your brand's tone and personality.

Sounds human.

What if a customer asks something Sofia doesn't know?

Sofia knows when she doesn't have an answer. She'll either ask the customer to wait while she checks, or hand the conversation over to you directly.

Does it work with M-Pesa?

Yes. Sofia can guide customers through M-Pesa payments and confirm transactions as part of the sales flow — fully integrated, no extra setup.

M-Pesa integrated

How much does it cost?

Plans start from Ksh 5,000/month. Join the waitlist now to lock in founding member pricing before public launch.

When does Sofia launch?

We're running a private pilot now and targeting a public launch later this year. Waitlist members get access first.